Q&A
The
PTS Systems & Solutions: Powering Digital ERP Transforma-
tion with AI, Cloud & Global Vision
32 | June2025 | www.industrialoutlook.in
Q. PTS has embraced AI, ML,
dashboards, and real-time data
access to empower management
how do you envision these evolv-
ing over the next 3 years?
At PTS Systems & Solutions, we
believe the next three years will
redefine how enterprises engage
with their data. Technologies like
AI,
ML,
and
real-time
dashboards are no longer optional
they
are
foundational
to
decision-making and competitive
edge.
We foresee AI becoming deeply
embedded
within
SAP
ERP
environments to help forecast
trends, automate repetitive tasks,
and provide prescriptive recom-
mendations. ML models will
analyze behavioral and transac-
tional patterns to help businesses
better
predict
supply
chain
demand, cash flows, and custom-
er behavior.
Real-time dashboards will evolve
into intelligent command centers
powered
by
live
data
and
integrated alerts enabling CXOs
to act instantly on business-criti-
cal insights. With SAP’s AI
capabilities such as Joule and
SAP
HANA’s
in-memory
processing, our customers will be
empowered
to
move
from
“data-rich” to “insight-driven.”
At PTS, we are already integrat-
ing advanced dashboards, analyt-
ics layers, and AI models into
SAP Business One implementa-
tions. We continue to invest in
AI/ML-driven tools and will soon
introduce predictive BI accelera-
tors tailored for Indian enterpris-
es.
Q. Recently, SAP Business One
upgraded UIs, cloud flexibility
& AI features how is PTS align-
ing its implementation practice?
SAP
Business
One’s
recent
evolution reflects SAP’s vision of
a more intuitive, flexible, and
intelligent ERP experience—es-
pecially for small and mid-sized
enterprises. At PTS Systems &
Solutions Pvt. Ltd., we’ve proac-
tively aligned with this transfor-
mation.
We’ve redesigned our implemen-
tation
framework
to
include
training for clients on SAP’s
refreshed web-based UI and
responsive
design.
With
improved
mobility
and
user
experience, our goal is to drive
faster
user
adoption
and
a
smoother go-live.
Moreover, we now deploy SAP
Business One on both private and
public
cloud
environments,
including RISE with SAP and
managed hosting models. This
provides SMEs and large enter-
prises alike with scalable deploy-
ment options.
In terms of AI, we’re incorporat-
ing SAP’s intelligent analytics
features
like
Joule’s
natural
language queries and embedded
KPI tracking into our solution
delivery. We also offer custom
SAP B1 Add-ons such as GST
compliance,
e-invoicing,
and
vendor reconciliation plugins to
further strengthen automation.
With
our
industry-specific
templates
and
pre-configured
analytics dashboards, clients get
not just ERP but a smart decision
engine from day one.
Q. Your About page mentions
Middle East and global ambi-
tions. What’s the roadmap for
international expansion?
Our global roadmap is centered
around three pillars: strategic
partnerships, cloud-driven deliv-
ery, and regional industry align-
ment.
PTS has already established a
strong footprint in the Middle
East, Africa, and Southeast Asia,
with successful implementations
across manufacturing, distribu-
tion, and services. Our presence
in the UAE and Gulf is expanding
through channel partnerships and
co-innovation with local firms.
To scale globally, we are building
hybrid delivery teams
Mr. Sachin Dhane
Founder & CEO
PTS Systems & Solutions Pvt. Ltd.